Shipping policy
Effective Date: 22 May 2026
This Shipping Policy applies to all purchases made through twofoldspirits.com and is operated by InspiredBy Beverages LLC (“Twofold”, “we”, “our”, or “us”).
1. ORDER PROCESSING
Orders are typically processed within 1–3 business days following successful payment verification.
Processing times may vary during:
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Product launches
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Promotional periods
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Holidays
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High order volume periods
Orders are not processed on weekends or public holidays.
2. AGE VERIFICATION
All purchasers must be at least 21 years of age.
By placing an order, you confirm that:
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You are at least 21 years old
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You are legally permitted to purchase hemp-derived THC products in your jurisdiction
We reserve the right to:
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Request additional identification
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Cancel orders
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Refuse shipment where age verification cannot be completed
Adult signature requirements may apply upon delivery where required by law or carrier policy.
3. SHIPPING TERRITORIES
We currently ship only to jurisdictions where our products are believed to be permitted under applicable laws and regulations.
We reserve the right to:
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Restrict shipping locations
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Refuse orders
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Cancel shipments
At our sole discretion.
Customers are responsible for understanding and complying with local laws before placing an order.
4. SHIPPING METHODS
Orders may be fulfilled and shipped by authorised third-party fulfilment and retail partners.
Orders may be shipped using approved third-party carriers selected by our fulfilment partners.
Shipping options and estimated delivery timeframes will be displayed at checkout where available.
Delivery estimates are not guaranteed.
5. ORDER TRACKING
Tracking information will be provided where available once an order has shipped.
Please allow carriers reasonable time to update tracking information after shipment confirmation.
6. SHIPPING FEES
Shipping charges are calculated at checkout unless otherwise stated.
Promotional shipping offers may be modified or discontinued at any time without notice.
7. DELIVERY ISSUES
Once an order has been transferred to the carrier, delivery timing and handling are outside our direct control.
We are not responsible for delays caused by:
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Weather
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Carrier disruptions
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Customs
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Regulatory actions
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Incorrect customer information
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Events beyond our reasonable control
8. LOST, STOLEN, OR DAMAGED PACKAGES
Customers must notify us within 7 days of delivery regarding:
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Damaged products
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Incorrect shipments
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Missing items
Claims may require:
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Photographs
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Supporting documentation
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Carrier investigation
We are not responsible for packages reported as delivered by the carrier but subsequently lost or stolen.
9. RETURNS & REFUNDS
Due to the nature of consumable hemp-derived products, all sales are generally final.
Refunds or replacements may be considered solely for:
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Damaged products
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Defective items
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Incorrect orders
Requests must be submitted to:
Within 7 days of delivery.
10. FAILED DELIVERY / RETURNED PACKAGES
If a shipment is returned due to:
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Incorrect address
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Failed age verification
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Failed delivery attempts
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Refusal of delivery
Additional shipping fees may apply before reshipment.
Refunds for refused or undeliverable packages may be subject to shipping and handling deductions.
11. COMPLIANCE DISCLAIMER
Twofold products are hemp-derived THC beverages intended only for responsible adult consumers.
Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Customers are responsible for ensuring products may legally be purchased, possessed, and consumed in their jurisdiction.
12. CHANGES TO THIS SHIPPING POLICY
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting to the website.
13. CONTACT
For shipping or order-related questions, please contact:
InspiredBy Beverages LLC
Email: info@twofoldspirits.com
Website: twofoldspirits.com
